T&C

We appreciate you taking the time to view our website. For more information regarding our terms and conditions, please contact the studio directly. 

Health Warning and Liability

You are participating in the training, programs, and events, workshops, and Pilates fitness classes offered by LUMOS7 Pilates. It is your responsibility to consult with a physician regarding your participating in any fitness program. You are representing that you have received clearance from your physician, to participate in physical activity. This is especially true if you (or your family) have a history of high blood pressure or heart disease, or if you ever experienced chest pain when exercising, have high cholesterol, are a smoker, or have a bone or joint problem that could be made worse by a change in physical activity.
You assume full responsibility for any risks, injuries, or damages known or unknown, which I might incur as a result of participating at the studio. Do not use the LUMOS7 Pilates service if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, you should stop immediately.

The LUMOS7 Pilates service offers health and fitness information and is designed for informational purposes only. Nothing stated or posted online or available through any LUMOS7 Pilates services is intended to replace medical advice. Pilates professionals do not give diagnoses and this should be left to your medical practitioners.

Please do not delay seeking medical or health related advice from your health-care professional because of what you may have read or heard while participating at LUMOS7 Pilates.

Call 911 immediately if you think you are having a medical emergency.

Class and Private Pilates cancellation Policies:

Clients can cancel a class with 24 hours notice prior to the start time of a class. Unlimited packages or promotional packages that do not meet this criteria upon cancellation of a class, will be charged a $13 late cancel fee. Clients attending class with a group class package or a drop-in rate, will lose the class and cannot reschedule. Clients with private training appointments must notify their trainer of a cancellation a minimum of 24 hours in advance in order to reschedule the appointment. A cancellation that occurs within a 24 hour window of the start time of the appointment will be considered a late cancel. Late cancels and no-shows will forfeit that appointment.

Membership Information

All studio memberships are a month to month commitment. A client must give 30 days notice prior to the next payment in order to cancel a membership. If a membership price changes, the studio will give clients 30 days notice prior to the change.

Returns

There are no returns or refunds for the apparel, products, or services such as classes, privates, and workshops purchased through the studio. Please contact the studio immediately if you feel you have been wrongly charged for a service or product.

Waitlist Policy

When you join a waitlist you are committing to the class. If you cannot make the class anymore, you will want to remove yourself from the waitlist as soon as you can. You are automatically added to a class up to 24 hours prior to the start time of the class and once you are automatically in the class, if you cancel with less than 24 hours notice you are still charged for the class since it is then a late cancel.